Last updated: August 25, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Welcome to Sandra Salem, Insurance Advisor. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, particularly in relation to our Application-to-Person (A2P) messaging practices. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access our services. By using our services, you consent to the collection and use of your data as outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with our services, improve our offerings, and ensure compliance with A2P messaging requirements. The types of information we may collect include:

Personal Information: Name, email address, phone number, and other identifying Information.

Business Information: Company name, address, and other relevant business details.

Messaging Details: Content of messages sent, timestamps, and recipient information for messaging compliance.

Technical Data: IP addresses, browser type, operating system, and other technology used to access our services.

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our services.

Ensure compliance with messaging rules, including opt-in, opt-out, and consent management.

Respond to inquiries and provide customer support.

Improve user experience and the functionality of our services.

Comply with legal obligations and enforce our terms of service.

3. A2P Messaging Compliance

In accordance with A2P messaging best practices and regulations, we strictly adhere to the following:

Opt-in Consent: We require our customers to explicitly consent to receive messages from you before we send any messages on your behalf.

Message Content: All messages sent via our services must be relevant and valuable to the recipient and comply with the applicable messaging standards.Opt-out Option: Every message sent will include an easy-to-follow opt-out mechanism, ensuring recipients can withdraw their consent at any

time.Data

Retention: We retain messaging data as required by law and regulatory authorities for auditing and compliance purposes.

4. Data Security

We use administrative, technical, and physical safeguards to protect your personal and business information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, we cannot guarantee the absolute security of your data.

5. Sharing of Information

We do not sell, rent, or trade your information to third parties

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6. Your Rights

You have the right to access, update, correct, or delete your personal data. You may also request that we cease the processing of your data or restrict how we use it. To exercise your rights, please contact us at

[email protected]

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Messaging data may be retained for audit and compliance purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version of this policy will be available on our website, and we encourage you to review it regularly.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]